Support
Help with Hermes Anywhere. Email support@distyll.uk if your question isn't here.
Connecting
What do I need?
A running Hermes Agent instance with its web dashboard and password sign-in enabled, reachable over HTTPS. The app signs in with the same username and password as your dashboard.
Hosted instance
Enter your instance's HTTPS address without a path, tap Check connection, then sign in.
Hermes on my laptop (Tailscale)
- Bind the dashboard to 127.0.0.1:9119 on your laptop and enable its password sign-in.
- Expose it privately with
tailscale serve --bg --https=8443 http://127.0.0.1:9119. - Turn on Tailscale on your iPhone, choose Laptop · Tailscale, and paste the full
.ts.netaddress including the port.
Don't use Funnel or expose the port to your network. Your laptop must be awake for the app to reach it.
The connection check fails
Make sure the address is HTTPS, your instance is running, and (for Tailscale) the VPN is connected on both devices. The check never sends your password.
Using Hermes
Notifications don't arrive
Notifications need mobile notification support configured on your Hermes server. Open My Hermes › Notifications to see your server's status.
Profiles
Each profile keeps its own conversations and drafts. Switch with the profile button in Chat.
Report a problem
Shake your iPhone anywhere in the app, or open My Hermes › Give feedback. You can include a screenshot.
Hermes Pro
What does Pro include?
Profile settings, messaging bots, routines and Files on Hermes. It's a one-time purchase with Family Sharing.
Restore a purchase
Open My Hermes › Hermes Pro and tap Restore purchase.
Refunds
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.